Effortlessly execute your omnichannel retail strategy

Create a seamless shopping experience that delights consumers and drives business growth.

The online and offline retail divide

Today’s consumers often use a blend of sales channels to browse, buy, receive, return, and exchange goods—from online shops and social commerce to pop-up shops, brick-and-mortar stores, and everything in between. No matter how they choose to shop, they expect a consistent, convenient experience.

Unfortunately, many brands and retailers may lack the technology to effectively deliver an omnichannel retail experience. They manage their online and offline channels as separate entities, forming barriers to successful omnichannel execution:  

Inaccurate demand forecasts
Incorrect online and offline channel allocation
Limited inventory visibility and reactive replenishment
Inefficient fulfillment and poor customer service

Break down the barriers with Omnichain ERA

Omnichain ERA is an intelligent process automation platform designed to help you deliver a true omnichannel retail experience. ERA provides a full circular view of your supply chain for real-time insight into demand, inventory, and fulfillment opportunities across all sales channels.  

Real-time data on a distributed ledger

ERA bridges the information gaps using the power of distributed ledger technology, a.k.a. blockchain. Our innovative connectivity mesh unites disparate systems and databases from across the supply chain, so you can see the “big picture” in real time—and synchronize online and offline operations accordingly.

Intelligent insights and automated processes

Our proprietary artificial intelligence (AI) and machine learning (ML) models use this data layer as the foundation to run predictive and prescriptive analytics that guide you in making agile, proactive decisions around production, forecasting, inventory management, channel allocation, order fulfillment and last-mile delivery. ERA also offers applications that orchestrate and automate these critical supply chain functions for effortless execution.

A cohesive omnichannel supply chain, driven by demand

With Omnichain ERA, all sales channels are integrated into a single, omnichannel model where products and customers transition effortlessly between online shops and physical stores:  

Online and mobile shoppers see exactly what’s in stock in nearby stores, then make purchases for same-day curbside or in-store pickup.  
In-store shoppers browse and buy product variations available online.
Customers easily return or exchange any online purchases at brick-and-mortar locations.
Direct-to-consumer orders are fulfilled directly from nearby stores, rather than regional warehouses, for faster last-mile deliveries.

Consumers enjoy the ease of a seamless shopping experience. In turn, you earn their loyalty, capture more sales, and achieve optimal business performance.

Ready to start?
Request a demo today.

Back To Top Arrow